CUSTOMER SERVICEContact Us Shipping Information Returns & Exchanges Gifts & Gift Certificates Ordering International Orders
MY ACCOUNTSign In or Register Forgot Password? My Order History My Wish List My Address Book My E-Book Downloads
- The free shipping offer only applies to products that are shipped directly from Clean Run and that do not have a notation in the product description indicating the item is excluded from free shipping offers. Items in the store may be excluded because of weight, box size, or because they must be shipped separately from a different location. In these cases, there is not only a special shipping note in the product description, a green information icon will appear next to that item in your shopping cart to indicate that shipping will be charged for this particular item, regardless of the order total.
- The shipping address must be in the contiguous 48 United States. Hawaii, Alaska, and the following USA military posts and territories are excluded: AA, AE, AP, AS, GU, PW, PR, VI.
- Your order must total $120 or more before taxes (Mass. residents only) and after any discounts or promotional codes are applied. This means that if you buy a product that's on sale for 30% off, for example, the discounted price of the product will be used for calculating free shipping, not the original price of the product.
- Charges related to shipping will not be included to meet the $120 minimum.
- If you have an item in your cart that always qualifies for free USA shipping no matter what the order total plus other products, the shopping cart will apply the price of the item toward the free shipping offer for the other items in the cart. However, if your order does not go over $120, the weight of the free shipping item will not be included when calculating shipping charges; you will only pay shipping for the other items in your shopping cart.
- We will ship your order using the ground delivery service of our choice. If you select a method that is not marked "free," your order does not qualify for free shipping. You will be charged the shipping price displayed in the shopping cart.
- You must tell 5 people about our website and how great our products and customer service are—OK, so this isn't really an official requirement, but we would appreciate it if you told your friends!
This product must be special ordered from the manufacturer so it will be shipped separately from any other products that you order from the store. When you check out, the shopping cart will display the method by which this item will be shipped—you cannot select a different method. The cart will also display the shipping charges, if any, for this item.
If you have also ordered products that will ship directly from the Clean Run warehouse, then you will be prompted at checkout to select a method for shipping those items.
Because this is a special order item, please be aware that we will process your payment immediately (as opposed to when an order ships).
If you live in the continental USA, you will not be charged any shipping for this item when you checkout. (Hawaii, Alaska, and the following USA military posts and territories are excluded: AA, AE, AP, AS, GU, PW, PR, VI.)
Please note that this free shipping offer applies only to this product, NOT to your entire order. If your order includes other items from the store that are not marked as having free shipping, you will be shown shipping charges for just those items when you check out—the weight of the item that qualifies for free shipping is not included in those shipping calculations.
This item is excluded from our $120 free shipping offer because of its weight or box size, or because it must be shipped separately from a different location. Shipping will be charged for this particular item, regardless of your order total.
Because of its size or weight, or because it is an aerosol product whose contents are under pressure, this product can only be shipped in the USA via UPS Ground service. Sorry, no air shipping. This item cannot be sent to Alaska, Hawaii, APO, FPO, or international addresses.