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Product Reviews
Not made sturdy enough
By Verified Customer
from RI on Aug 4, 2021
I’ve had this for almost 2 years but really haven’t had the opportunity to use it much. The mesh is very thin and I have multiple small holes from my dogs nails resting against the mesh. She doesn’t scratch or abuse it, just that her paws rest next to the door. Then last weekend both zippers broke (mesh door and outer door). I was told it would need to be replaced at $100 so I have to just throw it away. Wishing it was made sturdier as I love the easy set up and the fact it is lightweight.
Comment from Clean Run
Thank you for taking the time to write a review. Any mesh material will be susceptible to damage if a dog catches their paws and nails on the mesh. Even a dog resting their paw against the material could push a nail into the mesh and create a tear or run in the mesh material. Likewise, if the dog is resting or pressing their paws against the sides or mesh paneling on the front of the tent this could certainly put undue pressure on the zippers as well over time. Thank you, Clean Run Customer Service
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