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Customer Reviews


Newest Product Reviews for Clean Run Pop-N-Go Portable Pup Tent

East set up and take down
Purchased this as a friend had one and she loved hers. Now I know why. It's so easy to set up and take down, but what I really like is that my dog has so much room to move around and she can spread out and relax on those long agility weekends. I will be purchasing another soon!
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Customer service
I would like to commend Monica (the owner of the company) who quickly answered my comments about the tent I bought. I purchased a tent 3 years ago from Clean Run, and had a problem with the stitching coming apart. Monica explained the tents they now sell are much better made, offered to discount one if I wanted a new tent. I agreed to purchase it and just like Monica said, it is very well made. Thank you so much for the great customer service.
Comment from Clean Run Thanks for taking the time to let us know about the new tent! Enjoy.
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Great tent
Love this tent! Light weight, easy fold up and take down. Actually fits back into the bag.
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Instructions Missing
I got it setup really easy but since there were no instructions to collapse it it is still sitting in my living room. How do I collapse it? I love the ease of setting up and it is very compact and lite weight
Comment from Clean Run There should have been an instruction sheet in the box. We apologize if it wasn't put in. There is a copy of the instructions in PDF format on the product page and also a video of how to put it up and down. Look for the little file icons next to the small images under the large image of the tent.
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Easy set up
I just received my tent so all I can really attest you is that it is very easy to set up. I am so grateful that the person who wrote the first review explained how to take it down because I did not have a clue and it did not come with any instructions. I am looking forward to taking this to trials. My dog really loved it and jumped in as soon as I had it set up and seems to really enjoy it.
Comment from Clean Run Thank you for your purchase! There should have been an instruction sheet in the box. If you would like to see it, there is a copy on the website on the tent page.
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Spacious tent, easy to pop up
This is a nice looking tent that is easy to pop up and take down. Lightweight and easy to carry in its bag. You can roll up a crate mat and strap the whole bundle together. I like the details, like the flaps on the windows that can be open or closed. It has a big footprint, so if crating space is tight I wouldn’t put all our dogs in separate tents, but I like how spacious it is for our bigger dogs.
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My dog loves her pup tent.
I love how easy it is to set up, and I love the fact that my "nervous nellie" dog seems to love it and feel comfortable and safe in it. I also bought the fleece floor mat, and it really ads a lot of comfort to the tent. Like others who have written reviews, I didn't receive any instructions along with my tent, and I found an instructional video online that showed how to set it up and take it down. I'm a tad concerned about the durability of the mesh door, since my dog scratches at it a bit... I'm hoping it will hold up to that. But otherwise? I'm extremely satisfied and happy with it.
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Excellent quality
This tent takes just seconds to pop up. Plenty of ventilation, great size. Stores quickly and easily.
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Convenient to user
Very convenient to use. Tricky to collapse until you figure out the trick. No instructions. Easy to carry into class and takes up little room in car. I have been using it for about 3 months for classes 2-3 times a week and now find about a 4-5” seam separation between the floor and the front just under the zipper. I wrote info@clean run and sent them a photo but have received no response. I have never seen my dog try to get out or fuss with the seaming so don’t know the reason for the unraveling of the seam. I think that a product costing $80 should last more that 3 months. I can sew it back up but am annoyed that I should have to and am concerned about the future durability. I do use a padded floor mat inside.
Comment from Clean Run If you haven't heard back from us, we have not received your email! We respond to all emails within 24 business hours. The seam definitely should not be unraveling. I will have customer service contact you directly. Also, I apologize that you didn't receive instructions in the box. There is a PDF version of the instructions on the website. Just look for the file symbol next to the small versions of the photos.
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Spacious and easy to set up
I received this for Christmas, just now using it for the first time on the road. I love it and, more importantly, so does my dog. It seems much more spacious than typical travel crates and sets up in seconds, my Australian Shepherd happily puts himself to bed in it. And it is much more portable (lightweight and small footprint when collapsed) than previous travel crates. Easy to get into hotel rooms. We haven't used it outside yet and I am a bit worried if it will be durable to withstand the energy of a young dog surrounded by distractions in a camping or trial situation. The same style with thicker materials, heavier zipper, etc. would be wonderful. I, for one, would be willing to pay more for added durability.
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