How is the Ultimate Treat Pouch different from other bait bags?

There are dozens of treat pouches on the market, but the Voilà! Ultimate Treat Pouch is the only design crafted from the highest-quality food-grade silicone with a spring-assisted mechanism for easy opening and closing. Every detail has been meticulously engineered, from a wide-access opening for speedy treat delivery to a sturdy, stay-put belt for hands-free training. Voilà Pets also carefully considered its slim, sleek profile, which makes it highly wearable without being cumbersome in the slightest. We’re confident you'll love it after your first try.

Which size should I choose? 

Choosing between the Mini, Standard, Large, or Sealable Edition treat pouch depends on more than just the size or breed of your dog. While capacity is an obvious difference, here are a few key features to consider to help you decide:

• Mini Pouch: Holds 12 oz. of food or treats (about 1.5 cups of kibble) and is the lightest weight and most compact version of the Ultimate Treat Pouch available.

• Standard Pouch: Holds 16 oz. of food or treats (about 2 cups of kibble). Its slightly flatter base than the Large Ultimate Treat Pouch which makes it sit more flush when worn on a belt, offering an excellent option for hikes, training sessions, and everyday use. 

• Large Pouch: Holds approximately 24 oz. (about 3 cups of kibble) and is almost 2" taller than the Standard pouch. It's a big bag that is ideal for longer hikes and outings or when working with multiple dogs. Its wider base allows the pouch to stand upright, doubling as a convenient water bowl—perfect for outdoor adventures.

• Sealable Edition: Holds approximately 20 oz. and has an airtight seal to keep food fresh and moist over extended periods, making it idea for wet or raw treats. It also locks in odors, making it an excellent option for storing treats in your fridge or car without unwanted smells.

Each pouch is thoughtfully designed to meet different needs. Consider your typical activities, the number of dogs, and your preference for the amount of food or treats you will carry to choose the one that best fits your lifestyle.

Can I wash the Ultimate Treat Pouch in water?

Yes! Although the pouch is dishwasher safe, for best results, Voilà Pets recommends hand washing. Fill the pouch about halfway with lukewarm water, add a couple drops of dishwasher detergent, close the pouch and swirl it to disperse the liquid evenly. Rinse thoroughly before use. Avoid using harsh chemicals.

Click here to watch an instructional video.

My new pouch is a little stiff and makes a slight grinding noise when opening and closing. Is this normal?

Yes, this is perfectly normal. The custom-designed spring made for your pouch may need a short break-in period. This will ensure that the metal contact points at the hinges are perfectly mated for a smooth operation. Before initial use, Voilà Pets recommends applying a few drops of oil (included with your purchase). 

How do I oil the pouch?

1. Using the tube of oil that's provided, lubricate your pouch when it becomes slightly "sticky" to open.

2. Insert the tip of the tube into the holes at the bottom of each corner, squeezing a drop or two of oil while holding the pouch upside down.

3. Open and close the pouch to distribute the oil evenly.

Note: Some oils may damage silicone. We recommend using only the lubricant that is provided.

Click here to watch an instructional video.

What is the Voilà Pets' Limited Lifetime Warranty policy?

The Ultimate Treat Pouch is designed with the strictest quality standards. With normal usage and proper care, it is meant to last many years. Voilà Pets is committed to offering excellent service, which is why they offer a non-transferable Limited Lifetime Warranty to the person who originally made the purchase. If your pouch or accessory becomes damaged as a result of a manufacturing error, or if defects appear due to substandard materials, Voilà Pets will gladly repair or replace it free of charge.