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Customer Reviews


Newest Product Reviews for Clean Run Portable Pop-Up Tent

Nice, but could be improved
I wanted to love this tent. It is easy to setup, and it is a great size. My issue is with the material used for the "door." It is much softer and lightweight compared to any of my soft crates. My dogs have been crated in soft crates with no issues. The mesh material on the door was so soft when my dog took one swipe with his paw it made a rip in the fabric. A stiffer mesh fabric would be a huge improvement and I would buy multiple of these crates, but as they are made now I can not use them.
Comment from Clean Run Thank you for taking the time to write a review. Any mesh material will be susceptible to damage if a dog runs their paw along it and catches one of their nails. Clean Run will be offering the RuffLand kennels beginning around August if you were searching for a more traditional transportation and crating option for your pups. Thank you, Clean Run Customer Service
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So easy to transport and store, and dogs love 'em.
I love these. They're light, easy to carry and fit easily in a vehicle. They offer a variety of privacy/covering options, decent ventilation, and have held up well over a couple of years of moderate use. They *can* be a little finicky to pop up/down, but nothing major. Very stable, I don't think most dogs would be able to roll them. My Belgians love these. One is quite environmentally sensitive and has always been a little worries about crating, but he has been happy in these since I first started using them, and seeks them out when he starts to stress. I dearly wish Clean Run would come out with a larger size, though, as these are a bit small for my 25"+ dogs if they want to do anything other than lie down.
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Soooo easy to use
So easy to put up, take down, and stuff into the travel sack. I set it up and all my dogs had to try it out (Portuguese Water Dogs). I only wish I had bought one sooner.
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I love this tent!
This is the only soft crate that my dogs like. It is roomy enough for my small/mid-size Siberian Huskies, easy to set up and take down and has plenty of airflow. I hope they get it back in stock soon because I need another one.
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East set up and take down
Purchased this as a friend had one and she loved hers. Now I know why. It's so easy to set up and take down, but what I really like is that my dog has so much room to move around and she can spread out and relax on those long agility weekends. I will be purchasing another soon!
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Customer service
I would like to commend Monica (the owner of the company) who quickly answered my comments about the tent I bought. I purchased a tent 3 years ago from Clean Run, and had a problem with the stitching coming apart. Monica explained the tents they now sell are much better made, offered to discount one if I wanted a new tent. I agreed to purchase it and just like Monica said, it is very well made. Thank you so much for the great customer service.
Comment from Clean Run Thanks for taking the time to let us know about the new tent! Enjoy.
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Great tent
Love this tent! Light weight, easy fold up and take down. Actually fits back into the bag.
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Instructions Missing
I got it setup really easy but since there were no instructions to collapse it it is still sitting in my living room. How do I collapse it? I love the ease of setting up and it is very compact and lite weight
Comment from Clean Run There should have been an instruction sheet in the box. We apologize if it wasn't put in. There is a copy of the instructions in PDF format on the product page and also a video of how to put it up and down. Look for the little file icons next to the small images under the large image of the tent.
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Easy set up
I just received my tent so all I can really attest you is that it is very easy to set up. I am so grateful that the person who wrote the first review explained how to take it down because I did not have a clue and it did not come with any instructions. I am looking forward to taking this to trials. My dog really loved it and jumped in as soon as I had it set up and seems to really enjoy it.
Comment from Clean Run Thank you for your purchase! There should have been an instruction sheet in the box. If you would like to see it, there is a copy on the website on the tent page.
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Not made sturdy enough
I’ve had this for almost 2 years but really haven’t had the opportunity to use it much. The mesh is very thin and I have multiple small holes from my dogs nails resting against the mesh. She doesn’t scratch or abuse it, just that her paws rest next to the door. Then last weekend both zippers broke (mesh door and outer door). I was told it would need to be replaced at $100 so I have to just throw it away. Wishing it was made sturdier as I love the easy set up and the fact it is lightweight.
Comment from Clean Run Thank you for taking the time to write a review. Any mesh material will be susceptible to damage if a dog catches their paws and nails on the mesh. Even a dog resting their paw against the material could push a nail into the mesh and create a tear or run in the mesh material. Likewise, if the dog is resting or pressing their paws against the sides or mesh paneling on the front of the tent this could certainly put undue pressure on the zippers as well over time. Thank you, Clean Run Customer Service
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