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Product Reviews


Very fragile and finicky about the types of treats you can use
By Andrea Ruzzo from Connecticut, USA on Sep 17, 2020
So I bought this at the cluster, and I've had it for almost a year. I'm not super happy with the quality of it. First it didn't have some parts, so I had to return it. Then the second one I got worked without issues for a few solid months and it was great, until the door started sticking. The manual tells you that you can't use greasy treats. I used mostly cut up cheese sticks, sometimes I would put turkey pepperoni in there, which is not very greasy and I cleaned it after each use. But it still got very sticky. I had to take it apart and clean the grease out of the door hinges, clean the whole thing, and then it worked again, but it was still really sticky and finicky. Then I left it out in the rain for like 5 minutes. I was working outside, forgot about it and left it out there. Then it started to rain and the minute I realized it was raining I brought it back in. It worked for about another month off and on, and now it's dead. Dead remote. It's honestly not worth the price. You're probably better off buying the Treat and Train for this type of stuff. It's quicker to reinforce with it as well.
Comment from Clean Run We're sorry that you had difficulty with your Ready Treat. Customer service is going to reach out to you since there is a warranty on the product. The Treat & Train and the Ready Treat are designed for different purposes. We highly recommend taking a look at the video we include with the product description about using the RT vs. the T&T. We'll also be adding an article on the subject.
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